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Privacy Policy

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Last Updated: August 1, 2025

Your Privacy is Our Priority

At Innovatrix Automate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services or visit our website.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our services:

• Contact information (name, email address, phone number, company name)
• Account credentials and authentication data
• Billing and payment information
• Communication preferences and correspondence
• Professional information relevant to our automation services

1.2 Technical Information

We automatically collect certain technical information when you visit our website or use our services:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our automation services
• Processing payments and managing your account
• Communicating with you about our services
• Providing customer support and technical assistance
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations and protecting our rights

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist us in operating our business
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• To prevent fraud or protect the security of our services

4. Data Security

We implement robust security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure hosting infrastructure with industry-standard protections
• Employee training on data protection best practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Right to access and review your personal data
• Right to correct or update inaccurate information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings. Our website uses:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Marketing cookies for personalized content
• Third-party cookies from integrated services

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it according to our data retention schedule.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Innovatrix Automate
Email: hello@innovatrixautomate.com
Phone: +917003215657
Address: 132A, Raja Rajendralal Mitra Road, Kolkata 700085

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